FAQ
This section answers common questions about how to use the system, billing, integrations, and settings—ideal for quick reference and self-help.
30 articles
Viewing User Login Logs
Google Authenticator App Stopped Working When iphone Updated to ios 14.2 Version Fix
Franchises
What are the methods of measuring time when entering costs?
Unit Rate in Minutes
Internet Explorer - Security: Adding iinsight to trusted sites...
How Do I Change the Date of an Invoice?
How do I amend an invoice I have made a mistake on?
How do I change a 'Bill To' for a Case?
How do I create a Case Notes Template?
I Have Missing or Cut Off Comments...
How Do I Change the Sequence Numbers of an Invoice?
Changing the DNS Settings on MAC...
Changing DNS Setting on Windows
Firefox wont automatically open an IIN file
Problems opening PDF documents in Firefox (on Mac)
Print Grouped Invoice Error Messages...
How Do I Check My Internet Explorer Browser Settings?
Autofill Problems on Safari Web Browsers...
PDFs Wont Open Using Google Chrome
Skype Phone Number Symbol is Distorting My Skype Phone Numbers in the Plugin...
Slow response working with WebDAV resources on Windows Vista or Windows 7
Resolution for known Microsoft Reported Bug regarding Emailing Documents using Outlook 2016
Drag and Drop Stopped working in Windows 10
My Google Authenticator codes aren’t working (Android)
Safari Issues With Downloading .PDF Files
Fix for Ad Blocker plugins preventing your access to iinsight
Appointments - Microsoft Integration Setup
Outlook and iinsight syncing scenarios