Fix for Ad Blocker plugins preventing your access to iinsight

There are various Ad blocker plugins available for different browsers, however, there are some that may cause you a temporary issue when trying to access your iinsight database.

For example, one browser called the Avast browser may cause this problem.

Disabling the Anti-Tracking in your settings fixes this issue:

If you go to the elipse button of the browser:

Then select Settings/Privacy and Security/Site Settings:

Ads section:

You may also “whitelist” iinsight and “Allow” the iinsight url you are using such as https://uk.iinsightonline.com

You may also have an internet browser plugin extension that needs removing - please see the below screenshot example: