Case Status Icon Colour Choices
You can now choose a Case Status Icon Colour linked to different case status options.
If you go to Options/Common Lists/Case Status drop down list/Highlight a Case Status such as Closed/Select Edit:
After selecting the Edit button for the Case Status you selected, you can choose the colour from the available choices and click ‘OK’ then ‘Save’:
The case status icon colour for the option you just selected will then be changed.