iinsight’s Ai chat support provides you with accurate answers instantly from a support hub available 24/7 within app, supplemented with live chat agents 24/5 too.
Our Ai Chat Bot answers 50-70% of your questions on the spot. Get immediate help and support about iinsight immediately within the platform via the chat icon widget in the bottom right hand corner of the screen, when you are logged into iinsight.
Get accurate answers when you need them
Chat support within iinsight
24/7 ai chat support for you and your colleagues with human support available in this same chat widget 24/5.
If you need to chat with a support agent, after the Ai chat bot answers your question, you'll have the option to chat to a person, in which case, your question will be triaged to our live chat support agents, who will answer your question within a few hours (but usually quite fast!).
Tickets are also lodged, managed and replied to within this chat widget. You will see your conversation and ticket history within the chat widget.
Chat Icon:
Ask the Ai Chat anything:
Our Ai Chat will become more powerful over time as it learns about iinsight more and more, meaning better service for you and your team.
Thank you for choosing iinsight.