Users can define charge codes specifically for “Not Attended” sessions or billings which helps define on an activity if the client has attended or not attended when selecting a charge code.

Using Attended and Not attended charge codes is required when building the Non Attendance Report (See Reports Section) as this will allow the report to identify when the client has attended or not attended any activities that use these code types in the charge codes.

To create Not Attended charge codes, in the Charges menu, you need to click on the Codestab/New and select Not Attended in the drop-down box for Type as shown below:

Enter the appropriate code ID and description, selecting the type as 'Not attended' or 'Attended' for codes where the client does attend.

The charge code can then be selected for an activity that the client failed to attend:

You can also edit existing charge codes if you have already defined codes specific for not attended billings.

This feature can be used in combination with the Limitation feature so you can have billings that are both marked as not attended and are also limited for a period of time.

As an example, you may choose to limit up to 3 not attended billings (codes) for a period of 12 months. These settings are also used for some reports.