Multi Factor Authentication (MFA) via the Google Chrome Authentication application will be mandatory on iinsight® as of:
1st February 2020. |
If a user does not have an Android or OSX compatible smart phone or device, it is possible for them to utilise MFA via a Google Chrome browser extension instead.
Using a browser extension does not give the same level of security as if controlled via the mobile app, and also it will lock the access / generation of the MFA code to the device the browser extension is connected to. As such it is still advised where possible to have users use a smart phone / mobile device where possible and utilise the above information as a last resort only.
One example of such an extension is Authenticator* available for free by a Third party in the Chrome Web Store via the link below:
*Please note that such extensions are not created or controlled by BeSoftware and as such BeSoftware disclaims any and all liability, including any express or implied warranties, whether oral or written, for such third party services / products. You, the customer, acknowledge that no representation has been made by BeSoftware, the provider, as to the fitness of the third party services for the customer's intended purpose.
To install the extension into Google Chrome all you need to do is choose Add to Chrome from the link above:
And then Add extension to confirm the installation into the browser:
When this is installed you will have an icon visible at the top right of the browser window for the Authenticator extension:
The first time that a user accesses the system when MFA is turned on they will be presented with a QR Code to scan.
The Authenticator extension manages this by user having to simply the "Scan QR code" button at the top of the extension window and then dragging a box over the code with their mouse:
When they do this the Authenticator extension will read the QR code automatically and add in a new time limited code record for their iinsight login.
